From Customer Stories

Announcements of RLM customers.

Anybody Technology Licenses the Reprise License Manager (RLM)

Summary: RLM answered requests immediately and the investment even for a small company like AnyBody Technology was reasonable. RLM is a general solution supplying many features, putting this ISV in a better position to address the future demands that come with an extended product line.

RLM Customer Story:

State-of-art musculoskeletal analysis software

AnyBody Technology A/S, based in Denmark, develops and markets the unique software the AnyBody Modeling System, which is a breakthrough invention for simulating man-machine or man-environment interaction and their effects on the human body. The AnyBody Modeling System allows users to be able to determine muscle and joint forces and other biomechanical factors. The system is an open system within which users can build their own models, or they can draw upon model resources from a public domain repository comprising a vast number of models, and an entire body model totaling more than 900 individual muscles.

Key benefits reported by clients include:

  • Improved innovation of products for humans
  • Improved usability of existing products
  • Reduced cost for prototypes and improved time-to-market
  • Improved documentation of ergonomic product benefits
  • Improved fundamental or applied biomechanical understanding

The key markets for the products and services of AnyBody Technology are the global orthopedics, automotive, sports industries, and research institutions. Users of the AnyBody Modeling System are mainly involved in either university research, or R&D activities in the industries.

The AnyBody Modeling System has for many years used our own in-house-built license solution, but with latest major release we have switched to a solution using RLM. RLM was recommended to us as an affordable and flexible solution, easily implemented, and supplied with friendly and responsive technical support. After now one year using RLM, we can only support this picture of Reprise Software and its product.

Why Switch to RLM?
We had several reasons to look for a replacement of our own license control system, and naturally, we had several considerations regarding the switch, summarized here:
In general, we wanted to minimize our effort in this area, which is outside our core competencies, so a commercial package was the natural answer.

  • We had immediate needs for improved handling of multiple products and a modular license structure. Furthermore, we expect these needs to increase as our core product, The AnyBody Modeling System, is extended with a product line of derived products. Products aimed at different marked segments will most likely call for different licensing structure and a flexible package, such as RLM, certainly supports these demands.
  • We needed functionality to enforce our maintenance period and we now do this by the “version number” in the RLM license. Additionally, we use several of the information fields in RLM license for instance to identify the customer to the software. We believe that “accidental misuse” of licenses by honest customers is more typical and a larger problem than actual dishonest customers trying to cheat the license control. Providing information about the running license is therefore an essential part of our license control, which we also needed to strengthen when replacing our old license solution.
  • We needed a better floating license solution, which was only poorly supported by our own solution. Again a commercial package better addressed this.
  • We had a working solution, so, despite our extended needs, there was not a strong motivation to make a large investment into a replacing technology, neither purchase cost nor implementation effort. Rumors regarding other commercial solutions caused us to consider in particular the latter carefully and RLM has proven to be a good answer.
  • Our original license control relied on several host IDs, which naturally had to be supported in the new solution as well. For instance, we had a dongle based host ID with a customized dongle. This we easily implemented into our RLM-based solution with the ISV-Defined Host ID facility.
  • Moreover, we have occasionally operated with a special model based licensing for customized solutions, i.e., a license that is linked to special features in the simulation model to be loaded into the AnyBody software. This linkage easily and effectively restricts the customized solution customer’s use of the otherwise very general modeling system. This option we have not yet implemented with our RLM-based solution, but it will completely unproblematic to implement with the ISV-Defined Host ID facility.

Conclusion:
In conclusion, RLM answered all of our immediate requests and the investment even for a small company like AnyBody Technology was reasonable. Apart from our immediate needs, RLM is a general solution supplying many features, and we now feel we are in a better position to address the future demands that come with an extended product line. RLM has indeed been the right solution for AnyBody Technology.

XSPRADA Corporation Licenses the Reprise License Manager (RLM)

Summary: “Discovering RLM was a breath of fresh air. As it turns out, the guys who founded RLM were also those who initially worked on Flexnet. So right off the bat, this gave us confidence these folks knew what they were doing . RLM provided us with a time-limited trial version of their bits immediately. They were responsive from day one. Their technical support was flawless. It took one of our engineers half a day to integrate the RLM software with our 64-bit product. The process to generate license files was also quite simple and well documented. That, combined with an attractive price-point, convinced us to go with Reprise. We have been running the RLM licensing for half a year now without a hitch. Looking back, we know we made the right decision in choosing Reprise Software for our licensing needs.”

About XSPRADA Corporation:[]

XSPRADA and RLM licensing
XSPRADA is a new-breed player in the high-performance analytical database market. Our product, called RDM/x (Relational Data Miner Express Edition) is a database engine designed for strategic and tactical business intelligence work for OLAP and data mining in large data warehousing applications.

Currently RDM/x only runs on Windows Server platforms, and it presents as a small Windows Service application (and associated ODBC drivers) that people can download and install from our website at www.xsprada.com.

License Policies
Given our deployment model and the types of markets we target, we wanted to be able to license our software in three different ways. One is a trial version, which is time-limited. This is for people who want to try out our software for 30 days before making a purchase decision. Another is a developer version. In this version, the software is fully functional but capped at a certain data volume (say for example, 10 or 100GB). This is more convenient for long-term proof-of-concept projects in research environments. The last is the enterprise version which is the official release and is tied to a specific machine (node-locked) via a customer-provided MAC address.

Simplicity was Key
Another requirement was for our licensing software to support multiple platforms in anticipation of our upcoming Linux release. Additionally, we wanted an easy-to-integrate product, as our engineers were busy putting our own product together, we did not want to be spending a lot of time on technical integration issues. The system also had to be extremely simple for the customer, as ease-of-use is one of our strongest value points. In other words, simplicity was an absolute must-have. Finally, beyond the technical issues, vendor support was going to be a major component of our purchase decision process.

We found only a few viable vendors
Licensing is a complex issue with potential ramifications on user experience and performance. We were not going to deal with a vendor unless support was “just-in-time.” Surprisingly, the software licensing vendor space is fairly limited. There are not too many serious players in this field. And finding them isn’t easy to begin with! In our search we looked at Agilis, Flexnet (from FlexEra, previously Acresso, previously Macrovision, also makers of InstallShield), Easysoft, and of course Reprise Software (RLM).

Some vendors were not suitable
Flexnet is clearly the big kahuna in this space. They “wrote the book.”  All 500 pages of it too. They were difficult to reach and there seemed to be a lot of confusion in their sales department. Judging from the sheer size and complexity of the product, combined with lackluster customer support and follow-up, we decided to look elsewhere. We found similar issues with other vendors. Some didn’t seem viable while others had limited functionality (as in not supporting multiple platforms, for example).

RLM – Right Product at the Right Time
Discovering RLM was a breath of fresh air. As it turns out, the guys who founded RLM were also those who initially worked on Flexnet. So right off the bat, this gave us confidence these folks knew what they were doing . RLM provided us with a time-limited trial version of their bits immediately. They were responsive from day one. Their technical support was flawless. It took one of our engineers half a day to integrate the RLM software with our 64-bit product. The process to generate license files was also quite simple and well documented. That, combined with an attractive price-point, convinced us to go with Reprise. We have been running the RLM licensing for half a year now without a hitch. Looking back, we know we made the right decision in choosing Reprise Software for our licensing needs.

PR System Design Licenses the Reprise License Manager (RLM)

Summary: “We chose RLM due to the flexibility of licensing solutions, broad support for different platforms and clear cost structure. We are very happy with RLM’s technical quality, and Reprise Software’s responsiveness.”

About PR Sys Design[]:

Industrial Pattern Recognition

PR Sys Design helps industry to design and deploy pattern recognition systems. We create decision making algorithms for customers in very diverse markets such as geological exploration and mining, medical diagnostics, automotive, defense organizations or logistics. The applications range from fast object sorting on conveyor belts to diagnostic modules for medical equipment.

In addition to custom algorithm design, we also organize training courses and sell our software package called PRSD Studio. The software is composed of two parts – a Matlab toolbox offering Plotinteractive visualization and data analysis and a C-based DLL for execution of trained classification algorithms in custom applications. In both components, the licensing code resides in software libraries (special MEX DLLs under Matlab and standard DLL in deployment). PRSD Studio is currently available for five platforms (32/64-bit Windows, 32/64-bit Linux and Max OS X).

Industrial pattern recognition research is performed in close collaboration with academia. Therefore, in addition to commercial version we also offer academic and feature-limited free versions of our package.

Why RLM?
We chose RLM due to the flexibility of licensing solutions, broad support for different platforms and clear cost structure. We are very happy with RLM’s technical quality, and Reprise Software’s responsiveness.

We use node-locked licenses bound to a hardware dongle with custom hostid (cross-platform support). For group installations we adopted floating licensing. Binding the license server to a hardware dongle greatly simplifies relocation of license servers for our customers. In our software demos, we benefit from using activation. RLM allows us to quickly tailor a custom licensing scheme for a specific situation, for example when installing software for in-house training courses. Depending on network constraints, we leverage floating licensing, activations, or even manually create specific licenses.

For more information, please visit http://prsysdesign.net

HPC-SA Licenses the Reprise License Manager (RLM)

Summary: “After we professed for years that users should adopt our ray-tracing software because it is our specialty and it was better to rely on our proven tools, we discovered that licensing is exactly the same: instead of trying to do it ourselves, wasting time and money, it would have been better if we have gone directly to the specialists to adopt a field-proven off-the-shelf solution like RLM.”

About HPC-SA:

HPC-SA and RLM licensing

The main activity of HPC-SA is high performance ray-tracing in 3D environments. HPC-SA  also develops ready to use high performance propagation software (multi-physics thermics-lighting-solar green building software, Monte-Carlo based radiative simulation software, etc.). Also HPC-SA can provide ISVs with high performance ray-tracing modules including diffraction, radiosity, occlusion and visibility.

Among others, HPC-SA has developed the radiosity engine used in the Artlantis renderer and the propagation module used in the ErgoSpace satellite software. Thanks to the HPC-SA’s ray-tracing technology, both Artlantis and ErgoSpace are amazingly fast and accurate.

Last but not least, HPC-SA’s core technology, a ray-tracing acceleration library named RayBooster, is available to drastically speed-up almost any software using ray-tracing. RayBooster has been successfully used in scientific wave propagation software within top laboratories (ONERA, Ecole Centrale de Paris), and is the heart of the other ray-tracing software from HPC-SA.

In the beginning, we wrote our protection mechanisms ourselves, just checking for the host identity. This was barely effective in basic environments, leading to additional work and errors, but was not effective at all in complex environments, like clusters.

Why reinvent the wheel?
After we professed for years that users should adopt our ray-tracing software because it is our specialty and it was better to rely on our proven tools, we discovered that licensing is exactly the same: instead of trying to do it ourselves, wasting time and money, it would have been better if we have gone directly to the specialists to adopt a field-proven off-the-shelf solution like RLM.

With this in mind, we can recommend RLM, as it offers all the needed features for a very fair price. Not only is RLM effective, but the Reprise Software support is effective too.

For more information, please visit http://www.hpc-sa.com

SIAS Limited Licenses the Reprise License Manager (RLM)

Summary: “After some research SIAS selected RLM as the supplier of the next licensing solution. RLM offered all the flexibility needed to cope with our unique licensing model. The test code supplied in the RLM kit was tried on a network spanning multiple time zones and successfully checked out and checked back in some 10,000 licences. RLM support was also a great help in integrating their libraries into our mix of programming environments.”

About SIAS Limited:[]

S-Paramics and RLM licensing

S-Paramics, from SIAS Limited in Scotland, UK, is a road traffic microsimulation software suite.  It assists city planners and transport planners in assessing the impact of the changes to the flow of traffic. A model of the road network is built and calibrated using surveyed data on journeys and traffic flows. Then changes are made to the model such as new roads, new traffic control systems or additional road trips, perhaps from a new retail development. S-Paramics simulates every individual car, truck and bus on the road network in both versions of the model.

The major software module in S-Paramics is the modeller, which edits road network models, simulates the vehicles and provides a visualisation of the moving traffic. There is a separate batch mode of the modeller which performs the simulation only. The Data Analysis Tool then takes the results of the simulations and identifies the changes in speed and flows as well as quantifying the benefits of the road network changes.

Licensing Models
Licensing S-Paramics is quite complex.  The three main modules are individually licensed.  For example a customer may have more batch mode licences than desktop modeller licences and will use them to operate a grid computing batch farm.  S-Paramics is licensed according to the size of the simulation model, measured by the number of vehicles present in it, so some details of function and model size must be encoded in a licence. Most customers also have time limited licences which require renewal annually and hence there is an expiry date in the licence. Finally, many customers continue to use old versions of S-Paramics, preferring to keep the number of variables to a minimum when comparing new road designs with runs from previous base models.

RLM replaces problematic dongles
Two different dongles have been used in the past. The first was a serial port dongle (pre-USB and it had to work on Unix, Linux and Windows).  This was replaced because the failure rate approached 40%. The next dongle, a USB key, works fine when licensing individual PCs but the network dongle proved troublesome when communicating over corporate networks spanning several timezones. The latest release of the dongle management software also saw the dongle manufacturer taking more control of the configuration process making it hard to integrate into SIAS’s own procedures. For SIAS to continue to offer licences for older S-Paramics releases while using the new dongle security we would have had to duplicate the licence data and in effect double the number of licences available from each dongle.

Why RLM?
After some research SIAS selected RLM as the supplier of the next licensing solution. RLM offered all the flexibility needed to cope with our unique licensing model. The test code supplied in the RLM kit was tried on a network spanning multiple time zones and successfully checked out and checked back in some 10,000 licences. RLM support was also a great help in integrating their libraries into our mix of programming environments.

http://www.paramics.co.uk

Lanner Group LTD Licenses the Reprise License Manager (RLM)

Summary: Lanner has deployed the Reprise License Manager at a large multi-national automobile manufacturer. Both parties are delighted with the simplicity and reliability of the system. Lanner is now undertaking the work to roll out RLM as a standard licensing mechanism to all customers within its autumn release of WITNESS Power with Ease.  Its plans also call for RLM to be used with its PRISM and Px-SIM range of products early in 2010.

About Lanner Group LTD:

Lanner chooses RLM for its flagship dynamic process analysis software WITNESS

Lanner develops simulation software that enables organisations to understand and improve their business processes. Lanner’s simulation technology works by enabling users to represent their real world processes in a dynamic animated computer model and then experiment with alternative ‘what-if ?’ scenarios to identify the optimal solution.  It includes the natural variability and complexity of interactions in users’ processes that spreadsheets or planning based techniques can’t reflect.

Dynamic Process Analysis
Lanner’s technology is used by the most technically respected and demanding organisations in manufacturing, and in the service and financial sectors. It is also chosen by many of the worlds leading software providers. Based in the UK with subsidiaries and partners in Europe, The Americas and the Far East, Lanner applications are used by more than 3,500 companies globally.

With Lanner, customers can access simulation technology through a range of industry standard and industry tailored desktop tools; so making dynamic process analysis accessible and convenient. For great general purpose 2D and 3D process modelling, our customers choose WITNESS simulation. For those needing a simulation engine to embed within their own software solution, they adopt Lanner’s L-SIM.

Lanner’s Plans and RLM
Lanner has deployed the Reprise License Manager at a large multi-national automobile manufacturer. Both parties are delighted with the simplicity and reliability of the system. Lanner is now undertaking the work to roll out RLM as a standard licensing mechanism to all customers within its autumn release of WITNESS Power with Ease.  Its plans also call for RLM to be used with its PRISM and Px-SIM range of products early in 2010.

Flexible license management allows Lanner to protect multiple product configurations, across a variety of deployment scenarios, and yet maintain a single license control database. By integrating the RLM Internet Activation into our Salesforce.com based business information system, Lanner expects to achieve a significant reduction in cost and time within the license fulfillment process.

RLM Integration with Salesforce.com
With RLM Internet Activation, Lanner will be able to support sales to customers worldwide without the time-zone delays normally related with a UK based customer service team.  The self-service license fulfillment removes the need for e-mail exchanges, saving of attachments, and users having to follow complicated instructions. Not only will RLM deliver better customer service, it will vastly reduce the load on our customer support team.

“With our implementation of RLM v7, our maintained customers will get upgrade rights downloaded to their license servers or to their node-locked client applications automatically.” says David Jones Lanner CEO.  “We are looking forward to being able to offer short-term trials, upgrades and additional licensed seats, simply by adjusting our Salesforce.com records. This will be a key component in helping Lanner grow its business.”

http://www.lanner.com

SilhouetteFX Licenses the Reprise License Manager (RLM)

Summary: “Users are able to activate and deactivate over the Internet, activate on a machine without Internet access and permanently remove a license from a machine which can be verified using a removal code. The ability to activate and deactivate licenses, allowing customers to move licenses between machines as needed, has been a huge time saver for us since the process takes place without assistance from our customer support department.”

About SilhouetteFX[]:

SilhouetteFX turned to RLM in 2006 to manage its license delivery and fulfillment for its motion picture visual effects customers. Silhouette’s rotoscoping and paint software has been instrumental in creating special effects for Hollywood’s top blockbuster movies. Licenses supplied to customers are either nodelocked or floating and are available for Macintosh, Windows and Linux based systems.

Once we knew that RLM worked solidly, we went to the next step and wrote our own activation system built around RLM for nodelocked licenses. Users are able to activate and deactivate over the Internet, activate on a machine without Internet access and permanently remove a license from a machine which can be verified using a removal code. The ability to activate and deactivate licenses, allowing customers to move licenses between machines as needed, has been a huge time saver for us since the process takes place without assistance from our customer support department.

RLM integrates seamlessly with our custom activation system and together they meet all of our licensing needs at an affordable price. We couldn’t be happier.

SilhouetteFX brings together superior software designers and visual effects veterans.  Add an Academy Award for Scientific and Technical Achievement, 3 Emmy Awards and experience in creating visual effects for hundreds of feature films, commercials and television shows and you have a recipe for success.

Frontline Systems Licenses the Reprise License Manager (RLM)

Summary: Internet activation of licenses with Reprise is a key benefit that Frontline is extending to its customers in the V9.5 product line release.  In a beta test involving about 75 users around the globe, Internet activation has offered better reliability, better security, and most of all simplicity for end users who just want to get the software running.

About Frontline Systems[]:

Frontline Systems  Inc. (www.solver.com) is a leading developer and marketer of software for mathematical optimization and risk analysis with Monte Carlo simulation.  Frontline’s products for Microsoft Excel are upward compatible from the Solver in Excel, which Frontline developed for Microsoft.  Frontline’s software is used throughout the world in nearly every industry, by thousands of large companies, universities, and other software companies; its products range from free versions bundled with textbooks to concurrent-use licenses costing tens of thousands of dollars.  License management that is convenient for the end user but protective of intellectual property developed over two decades is crucial for Frontline’s business.

Frontline is rolling out the Reprise License Manager v7 in its latest (V9.5) product line release, replacing SafeNet Sentinel RMS.  According to Daniel Fylstra, Frontline’s president, switching to Reprise has solved a series of problems with SafeNet Sentinel, ranging from unreliability in the field to problems in large companies with Windows Vista and Terminal Services.  Frontline also expects to lighten its technical support load, where about 50% of cases have involved Sentinel licensing issues.  “I can’t convey how relieved we’ll be to retire the Sentinel license manager,” Fylstra says.

Internet activation of licenses with Reprise is a key benefit that Frontline is extending to its customers in the V9.5 product line release.  In a beta test involving about 75 users around the globe, Internet activation has offered better reliability, better security, and most of all simplicity for end users who just want to get the software running.  As Frontline rolls out its commercial release, it can offer self-service license fulfillment for credit card purchases through its Web store for the first time, thanks to RLM Internet activation.

And Frontline is taking advantage of new features in RLM v7, such as activation whitelists and activation re-hosting using RLM’s refresh capability, to meet some of its key objectives in 2009.  “We want to give our academic users access to our best software, while protecting our much higher price points for commercial users,” says Mr. Fylstra.  “With Reprise v7, we can use whitelisting to ensure that academic users are actually connected through a *.edu domain.”  After spending the last few years coping with the costs and limitations of its old license manager, Frontline is now beginning to find ways to use RLM to help grow its business.

Lattix Inc. Licenses the Reprise License Manager (RLM)

Summary: “We found that the flexibility of RLM allowed us to migrate to the new licensing scheme with minimal training for our internal staff and our customers.   Based on our experience with Reprise Software, we recommend RLM as the most cost effective choice for a license management solution.”

About Lattix Inc.:Lattix

Lattix offers an innovative solution for automated analysis and enforcement of software system architecture.  We pioneered the Dependency Structure Matrix (DSM) approach which uses system interdependencies to create the most accurate and scalable blueprint of software applications, databases, models, and systems.  DSM provides a compact representation that can easily scale up to tens of thousands of classes or files, whereas conventional box-and-arrow diagrams become unusable for systems composed of even a few hundred boxes.

With Lattix, architects and developers can analyze their systems in detail, edit the structure to more easily achieve refactoring initiatives, and specify design rules allowing them to formalize and communicate the architecture to the entire organization. Lattix enables companies to improve and maintain quality, enhance testability, lower costs through more effective development, and manage risks by better understanding of the impact of proposed changes.

Lattix provides the most comprehensive solution for systems that use Ada, C/C++, Java, .NET, and Pascal languages; Oracle, SQL Server, and Sybase databases; Spring and Hibernate frameworks; and UML or SysML models. Lattix also provides support for automated web-based reporting of architectural metrics, violations, and incremental changes.

Until the most recent release, Lattix 4.8, licenses were only available as Named-User.  Our customers had been asking for a floating license option to expand their use of Lattix throughout their development organization, across a variety of platforms.  With RLM and its strong support, we were able to quickly develop and deliver the necessary licensing for the full range of our product options.  We found that the flexibility of RLM allowed us to migrate to the new licensing scheme with minimal training for our internal staff and our customers.   Based on our experience with Reprise Software, we recommend RLM as the most cost effective choice for a license management solution.

Learn more about Lattix at http://www.lattix.com/products/products.php. : A free evaluation license is also available for download from http://www.lattix.com/dl/gettingstarted.php.

3 Engineers LLC Licenses the Reprise License Manager (RLM)

Summary: RLM’s attractive prices and the Reprise management team’s experience won over startup 3Engineers. Flexible license policies can match the ones of future CAD/CAM platforms.

RLM Customer Story:

Xpresso is speech-recognition software for SolidWorks, a 3D solid-modeling CAD package. Xpresso allows designers to simply say commands, eliminating actions that do not add value. Using Xpresso reduces hand movement and augments the use of additional navigation devices, streamlining the design process and making it up to 15 percent more efficient.

Our license manager selection process was driven by the need to contain expenses as a startup and to find a solution that would not become a distraction from our product development efforts. We recognized that the Reprise team had the necessary elements for stability and success, and that RLM was adopted by other vendors in the CAD/CAM market. Ultimately we selected RLM because of their responsive support, pricing that made sense, and the relative ease of incorporating it into our product.

Xpresso uses single-seat “node locking” licenses that compliment the SolidWorks licensing strategy. In addition to per-year release licenses, limited duration trial licenses ensure that potential customers can get a “shot” of Xpresso.

Having the flexibility to provide more than just node-locked licensing ensures that as we expand to provide speech recognition capabilities to additional CAD/CAM platforms we can complement their licensing strategy. RLM’s interfaces are simple and clean; the cross-platform solution is stable; and their pricing strategy from market entry through revenue generating is attractive and compelling.