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The Software Licensing Newsletter
Reprise Software
 
May 2008
 
In This Issue
Licensing Strategies for an Economic Slowdown

New to Software Licensing- Part II

Toonz - Cartoon Animation Software


Past Newsletter Topics

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Reprise  Software
www.reprisesoftware.com
info@reprisesoftware.com
  781-837-0884
Licensing Strategies for an Economic Slowdown
Thrive by making changes to your software licensing programs

 
Much has been written in the business press recently about the global economy slipping into a recession. We think that a slowing economy presents an opportunity to make changes to how you license your software.

Of course many software vendors' revenues are booming right now - good for them. But not all vendors are as fortunate.  Every software vendor eventually experiences a slowdown at some point. When overall capital expenditures are declining it's almost inevitable that software vendors will feel the effects too. In addition to redoubling your efforts to improve your core products, the key to successfully riding out a recession is to support an adaptable and creative set of software licensing programs.

Regular readers of this newsletter will already know that the best way to stay flexible is to integrate a license manager within your software. Here are some ideas for your marketing/sales teams to create new programs to help you weather the storm.

New Pricing/Payment Models
Slowing sales mean that it's time to get creative with licensing.
If you are now selling only permanent licenses, consider going to time-limited licenses, both to add recurring revenue and to avoid "giving away" value. Try selling annual licenses to reduce the upfront cost of your licenses.  Price the annual licenses at a level that will increase your revenue over time.  Also consider a pay-per-use scheme for those customers who prefer it.

Modularize your High-Value Components
Some software vendors use an economic slowdown to decouple some of their high-worth software modules from their basic product so that overall prices can be reduced while still capturing higher revenue from those customers who require the more expensive options. The lower cost of the basic version can open up new accounts and increase your market share as well.

"Productize" what you used to give away for free
We've talked to a lot of companies recently that are not, strictly speaking, software companies at all.  It turns out that many technology companies often "throw in" software as a kind of "enabler" or loss-leader, focusing instead on collecting revenue from hardware sales or consulting fees. Let me suggest that wherever there is perceived value in these software applications, there is also potentially untapped incremental revenue.

Increase your Maintenance Subscription Rate
License Managers are very useful tools to ensure that your customers use only the software versions for which they have paid support fees.  Try using the version number field in your licenses to encode a support-expiration date in the form yyyy.mmdd (2009.0531).  Let a license manager compare it to the "release date" of each version so that your customers must remain current with their maintenance payments in order to access new releases.

Expand your Sales into New Regions
Use a license manager to restrict licenses by time zone or region to penetrate new markets at a much lower cost. Sales gains can be realized by charging a premium for licenses that allow use across wider geographies. Encourage additional license purchases from organizations whose software usage spans geographies.

Deepen Penetration within your Existing Customers
Often the best source of new license revenue is found within your existing customers. Not all users within a customer are the same. So try creating product classes that are specific to each different user type. A license manager makes it easy to build one binary that takes on different functional behaviors ("lite", "basic", "advanced" etc.), each one determined by the specific license key you issue. You can later sell upgrades by supplying an additional license key to turn on greater functionality. The pricing of these various classes of licenses should match the value that different user types ascribe to your software.  Examine software usage patterns to create a balanced set of licensing options that appeal to the widest audience within your best customers.

Find a lower-cost Licensing Vendor
While you are looking for new revenue sources, you might also consider making changes on the other side of the ledger. If you are tired of paying ever higher fees to use a third party license manager, maybe it's time to consider a lower cost alternative. Reprise Software is in the sweet-spot in this regard - providing a world-class license management system at a much more affordable price.

New to Software Licensing - Part II

The hidden costs of rolling your own

If this title intrigued you at all, chances are you work for a company that sells software it creates, what many call an Independent Software Vendor (ISV).  Most ISVs feel, rightly so, that they're pretty good at writing software.  And when the time comes to consider adding a license manager to their software (see last month's newsletter article) some ISVs feel it best that they just write the license manager part themselves, and be done with it.

Let us suggest why that may not be the best course of action for most ISVs.

Core Competency:
First, let's look at the role of software development staff at an ISV.  Their job is to create the products that their customers want to buy.  Easy enough.  But at what point does the ISV decide to use a third party product for some type of functionality?  Well, only they can answer that, but here's a suggestion: if the need for something new in your product goes beyond your engineers' area of expertise, it probably makes sense to use a third party product for that cool widget, or license manager, or whatever you're looking to add.  Otherwise, your engineers will be distracted from what they do best--be it CAD, Oil/Gas exploration, animation, etc.  Do you want some of your staff learning a new area of expertise when a valid third party market for that functionality already exists?

What's the True Cost?
Obviously, a third party license manager has costs associated with it, both up front and/or ongoing.  But clearly, an ISV writing its own license manager must balance those costs against the true costs of "rolling their own."

The biggest portion of the true cost to an ISV of writing their own license manager is opportunity cost.  As we point out above, an ISV's developers are probably better at what they were hired for, likely some fairly narrow technical area relating to the ISVs core business, not license management.

WWTD - What would Tiger do?
Does it make sense to pull an engineer off a core project and assign them to write the license manager?  Does Tiger Woods spend time mowing golf courses?  Sure, he probably knows exactly what to do, given that he knows a thing or two about a properly maintained fairway.  But he's probably better off improving his game by practicing and playing.

Similarly, an ISV needs to be able to respond when new product features are demanded by its customers.  In this day and age, where "Internet time" is measured in days and weeks, ISVs can't be distracted from their primary business.

More Hidden Costs
As if the above issues aren't enough, ISVs also need to be concerned that end users may want a license manager that's familiar, not Yet Another License Manager.  They may not tell their sales rep the true reason, but not being comfortable setting up a proprietary license manager could certainly make a would-be customer less enthusiastic.  And how well has that home-grown license manager been tested in the field?  Besides soliciting feedback on the features in that next Beta release, better add requests for feedback on the license manager.  Wouldn't it make sense to use a license manager that's already field-tested?

Not a One-Time Requirement
So let's pretend an ISV does go out and write their own license manager.  What about when a big customer requests support for that new 64-bit platform?  Does the ISV take more internal resources to port (and test, and debug...) the home-grown license manager on the Latest, Greatest 64-bit platform?  Surely this is an on-going extra cost.  Same with costs the ISV would bear to have its developer update the home-grown license manager with new licensing features and license models.  Wouldn't a third party just add new features and models as part of its product evolution?

The Truth Is...
We talk to ISVs all the time who've thrown in the towel and want to use a third party license manager.  They see the benefits of a competent third party.  They like understanding the cost structure and would rather "buy" than "build" a license manager for all the reasons above.

How about you?  Contact Reprise to discuss the benefits of using a third party license manager, or if you'd just like to start your evaluation of RLM.

Digital Video S.p.A. - Toonz
An RLM Customer Story
Providing powerful tools for cartoon animation
 
Digital Video (DV) S.p.A., the parent and R&D Company of Toonz, was founded in 1986. Based in Rome, Italy, Digital Video has made the development of the Toonz software package its mission, and Toonz has become a world leader in cartoon animation applications.

Toonz latest release, Toonz Harlequin, was born from DV's experience and knowledge of traditional animation to meet the evolution of animation creative and technical standards. Toonz Harlequin integrates vector drawings in its traditional workflow based on raster drawings to allow the artist to step into paperless
animation.

Another step in this direction is Toonz Bravo!, a software product that includes all the professional features of a 2D animation application,
but is a cost-effective solution for studios wanting to produce paperless animation.

DV also develops a product line for web animation and broadcast, the TAB, that is a perfect fit for web animators and for Flash users looking to enrich the animation content of their work. The line includes the TAB Kids that allows any kid to create animations and cartoons with amazing results, thanks to a user-friendly interface based on icons and buttons. The TAB MANGA product is designed to create mangas (the Japanese term for comics) and animations from start to finish.

DV has developed other products for the animation industry:
 

  • LineTest that offers a low cost solution for pencil testing.
  • Scintillae, a powerful yet easy to use Particles & Fx generator.
  • Toonz 3D Export plug-in to SI|XSI and SI|3D that allows camera data to be exported directly from SI|XSI or SI|3D to Toonz.
DV also develops a product line for web animation and broadcast, the TAB, that is a perfect fit for web animators and for Flash users looking to enrich the animation content of their work. The line includes the TAB Kids that allows any kid to create animations and cartoons with amazing results, thanks to a user-friendly interface based on icons and buttons. The TAB MANGA product is designed to create mangas (the Japanese term for comics) and animations from start to finish.

DV has developed other products for the animation industry:
LineTest that offers a low cost solution for pencil testing.
Scintillae, a powerful yet easy to use Particles & Fx generator.
Toonz 3D Export plug-in to SI|XSI and SI|3D that allows camera data to be exported directly from SI|XSI or SI|3D to Toonz.
The list of professional companies currently using Toonz is enormous, as the installed base of Toonz is well over 3,000 seats. The DV products are successfully used to produce hours of animation per day for film, television and multimedia.

Selecting a License Manager
Before adopting RLM, DV used two different ways to license its products on MacOSX and on Windows platforms.

On Windows it used an older license manager, similar to RLM, while on MacOSX it used dongles (hardware keys).

Reprise presented a solution with support for all the platforms DV required, and an SDK with many useful options. DV started to integrate RLM into its products at the end of 2007 and the porting to RLM has been very simple and fast.

Now, thanks to RLM,  DV uses a single license manager on both Windows and on MacOSX so the programming is simpler and the license management was implemented with minimum time and effort and at a reasonable cost.

Digital Video supports two license types currently: floating and node-locked counted, both demo and full.

An important RLM feature is the ability to create custom hostid-processing code in order to integrate custom hostids such as dongles. Also RLM is simple to customize, allowing Digital Video developers to modify it exactly as they want and the addition of the custom hardware key routines within RLM code was quick and easy.

Thanks to the excellent support received from Reprise Software, Digital Video released Toonz 5.2 with RLM integration in Q1 2008.
 
For more information about Digital Video visit http://www.toonz.com.
 

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