Reprise Software
www.reprisesoftware.com
info@reprisesoftware.com
781-837-0884 |
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Licensing
Strategies for an Economic Slowdown
Thrive by making changes to your
software licensing
programs
Much has been written in the
business press recently
about the global economy
slipping into a recession.
We think that a slowing
economy presents an
opportunity to make changes
to how you license your
software.
Of course many software
vendors' revenues are
booming right now - good for
them. But not all vendors
are as fortunate. Every
software vendor eventually
experiences a slowdown at
some point. When overall
capital expenditures are
declining it's almost
inevitable that software
vendors will feel the
effects too. In addition to
redoubling your efforts to
improve your core products,
the key to successfully
riding out a recession is to
support an adaptable and
creative set of software
licensing programs.
Regular readers of this
newsletter will already know
that the best way to stay
flexible is to integrate a
license manager within your
software. Here are some
ideas for your
marketing/sales teams to
create new programs to help
you weather the storm.
New Pricing/Payment
Models
Slowing sales mean that it's
time to get creative with
licensing.
If you are now selling only
permanent licenses, consider
going to time-limited
licenses, both to add
recurring revenue and to
avoid "giving away" value.
Try selling annual licenses
to reduce the upfront cost
of your licenses. Price the
annual licenses at a level
that will increase your
revenue over time. Also
consider a pay-per-use
scheme for those customers
who prefer it.
Modularize your
High-Value Components
Some software vendors use an
economic slowdown to
decouple some of their
high-worth software modules
from their basic product so
that overall prices can be
reduced while still
capturing higher revenue
from those customers who
require the more expensive
options. The lower cost of
the basic version can open
up new accounts and increase
your market share as well.
"Productize" what you
used to give away for free
We've talked to a lot of
companies recently that are
not, strictly speaking,
software companies at all.
It turns out that many
technology companies often
"throw in" software as a
kind of "enabler" or
loss-leader, focusing
instead on collecting
revenue from hardware sales
or consulting fees. Let me
suggest that wherever there
is perceived value in these
software applications, there
is also potentially untapped
incremental revenue.
Increase your Maintenance
Subscription Rate
License Managers are very
useful tools to ensure that
your customers use only the
software versions for which
they have paid support
fees. Try using the version
number field in your
licenses to encode a
support-expiration date in
the form yyyy.mmdd
(2009.0531). Let a license
manager compare it to the
"release date" of each
version so that your
customers must remain
current with their
maintenance payments in
order to access new
releases.
Expand your Sales
into New Regions
Use a license manager to
restrict licenses by time
zone or region to penetrate
new markets at a much lower
cost. Sales gains can be
realized by charging a
premium for licenses that
allow use across wider
geographies. Encourage
additional license purchases
from organizations whose
software usage spans
geographies.
Deepen Penetration within
your Existing Customers
Often the best source of new
license revenue is found
within your existing
customers. Not all users
within a customer are the
same. So try creating
product classes that are
specific to each different
user type. A license manager
makes it easy to build one
binary that takes on
different functional
behaviors ("lite", "basic",
"advanced" etc.), each one
determined by the specific
license key you issue. You
can later sell upgrades by
supplying an additional
license key to turn on
greater functionality. The
pricing of these various
classes of licenses should
match the value that
different user types ascribe
to your software. Examine
software usage patterns to
create a balanced set of
licensing options that
appeal to the widest
audience within your best
customers.
Find a lower-cost
Licensing Vendor
While you are looking for
new revenue sources, you
might also consider making
changes on the other side of
the ledger. If you are tired
of paying ever higher fees
to use a third party license
manager, maybe it's time to
consider a lower cost
alternative. Reprise
Software is in the
sweet-spot in this regard -
providing a world-class
license management system at
a much more affordable
price.
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New to
Software Licensing - Part II
The hidden costs of rolling your
own
If this title intrigued you at
all, chances are you work for a
company that sells software it
creates, what many call an
Independent Software Vendor
(ISV). Most ISVs feel, rightly
so, that they're pretty good at
writing software. And when the
time comes to consider adding a
license manager to their
software (see
last
month's newsletter article)
some ISVs feel it best that they
just write the license manager
part themselves, and be done
with it.
Let us suggest why that may not
be the best course of action for
most ISVs.
Core Competency:
First, let's look at the role of
software development staff at an
ISV. Their job is to create the
products that their customers
want to buy. Easy enough. But
at what point does the ISV
decide to use a third party
product for some type of
functionality? Well, only they
can answer that, but here's a
suggestion: if the need for
something new in your product
goes beyond your engineers' area
of expertise, it probably makes
sense to use a third party
product for that cool widget, or
license manager, or whatever
you're looking to add.
Otherwise, your engineers will
be distracted from what they do
best--be it CAD, Oil/Gas
exploration, animation, etc. Do
you want some of your staff
learning a new area of expertise
when a valid third party market
for that functionality already
exists?
What's the True Cost?
Obviously, a third party license
manager has costs associated
with it, both up front and/or
ongoing. But clearly, an ISV
writing its own license manager
must balance those costs against
the true costs of "rolling their
own."
The biggest portion of the true
cost to an ISV of writing their
own license manager is
opportunity cost. As we point
out above, an ISV's developers
are probably better at what they
were hired for, likely some
fairly narrow technical area
relating to the ISVs core
business, not license
management.
WWTD - What would Tiger
do?
Does it make sense to pull an
engineer off a core project and
assign them to write the license
manager? Does Tiger Woods
spend time mowing golf courses?
Sure, he probably knows exactly
what to do, given that he knows
a thing or two about a properly
maintained fairway. But he's
probably better off improving
his game by practicing and
playing.
Similarly, an ISV needs to be
able to respond when new product
features are demanded by its
customers. In this day and age,
where "Internet time" is
measured in days and weeks, ISVs
can't be distracted from their
primary business.
More Hidden Costs
As if the above issues aren't
enough, ISVs also need to be
concerned that end users may
want a license manager that's
familiar, not Yet Another
License Manager. They may not
tell their sales rep the true
reason, but not being
comfortable setting up a
proprietary license manager
could certainly make a would-be
customer less enthusiastic. And
how well has that home-grown
license manager been tested in
the field? Besides soliciting
feedback on the features in that
next Beta release, better add
requests for feedback on the
license manager. Wouldn't it
make sense to use a license
manager that's already
field-tested?
Not a One-Time Requirement
So let's pretend an ISV does go
out and write their own license
manager. What about when a big
customer requests support for
that new 64-bit platform? Does
the ISV take more internal
resources to port (and test, and
debug...) the home-grown license
manager on the Latest, Greatest
64-bit platform? Surely this is
an on-going extra cost. Same
with costs the ISV would bear to
have its developer update the
home-grown license manager with
new licensing features and
license models. Wouldn't a
third party just add new
features and models as part of
its product evolution?
The Truth Is...
We talk to ISVs all the time
who've thrown in the towel and
want to use a third party
license manager. They see the
benefits of a competent third
party. They like understanding
the cost structure and would
rather "buy" than "build" a
license manager for all the
reasons above.
How about you? Contact Reprise
to discuss the benefits of using
a third party license manager,
or if you'd just like to start
your evaluation of RLM.
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Digital Video S.p.A. - Toonz
An RLM Customer Story
Providing powerful tools for cartoon
animation
Digital Video (DV) S.p.A., the parent
and R&D Company of Toonz, was founded in
1986. Based in Rome, Italy, Digital
Video has made the development of the
Toonz software package its mission, and
Toonz has become a world leader in
cartoon animation applications.
Toonz latest release,
Toonz Harlequin, was born from DV's
experience and knowledge of traditional
animation to meet the evolution of
animation creative and technical
standards. Toonz Harlequin integrates
vector drawings in its traditional
workflow based on raster drawings to
allow the artist to step into paperless
animation.
Another step in this direction is
Toonz Bravo!, a software product
that includes all the professional
features of a 2D animation application,
but is a cost-effective solution for
studios wanting to produce paperless
animation.
DV also develops a product line for web
animation and broadcast,
the TAB, that is a perfect fit for
web animators and for Flash users
looking to enrich the animation content
of their work. The line includes the
TAB Kids that allows any kid to
create animations and cartoons with
amazing results, thanks to a
user-friendly interface based on icons
and buttons. The
TAB MANGA product is designed to
create mangas (the Japanese term for
comics) and animations from start to
finish.
DV has developed other products for the
animation industry:
-
LineTest that offers a low
cost solution for pencil testing.
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Scintillae, a powerful yet
easy to use Particles & Fx
generator.
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Toonz 3D Export plug-in to
SI|XSI and SI|3D that allows camera
data to be exported directly from
SI|XSI or SI|3D to Toonz.
DV also develops a product line for web
animation and broadcast, the TAB, that
is a perfect fit for web animators and
for Flash users looking to enrich the
animation content of their work. The
line includes the TAB Kids that allows
any kid to create animations and
cartoons with amazing results, thanks to
a user-friendly interface based on icons
and buttons. The TAB MANGA product is
designed to create mangas (the Japanese
term for comics) and animations from
start to finish.
DV has developed other products for the
animation industry:
LineTest that offers a low cost solution
for pencil testing.
Scintillae, a powerful yet easy to use
Particles & Fx generator.
Toonz 3D Export plug-in to SI|XSI and
SI|3D that allows camera data to be
exported directly from SI|XSI or SI|3D
to Toonz.
The list of professional companies
currently using Toonz is enormous, as
the installed base of Toonz is well over
3,000 seats. The DV products are
successfully used to produce hours of
animation per day for film, television
and multimedia.
Selecting a License Manager
Before adopting RLM, DV used two
different ways to license its products
on MacOSX and on Windows platforms.
On Windows it used an older license
manager, similar to RLM, while on MacOSX
it used dongles (hardware keys).
Reprise presented a solution with
support for all the platforms DV
required, and an SDK with many useful
options. DV started to integrate RLM
into its products at the end of 2007 and
the porting to RLM has been very simple
and fast.
Now, thanks to RLM, DV uses a single
license manager on both Windows and on
MacOSX so the programming is simpler and
the license management was implemented
with minimum time and effort and at a
reasonable cost.
Digital Video supports two license types
currently: floating and node-locked
counted, both demo and full.
An important RLM feature is the ability
to create custom hostid-processing code
in order to integrate custom hostids
such as dongles. Also RLM is simple to
customize, allowing Digital Video
developers to modify it exactly as they
want and the addition of the custom
hardware key routines within RLM code
was quick and easy.
Thanks to the excellent support received
from Reprise Software, Digital Video
released Toonz 5.2 with RLM integration
in Q1 2008.
For more information about Digital Video
visit
http://www.toonz.com.
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