Category: Customer Stories

Announcements of RLM customers.

Datamine Software Case Study

Interview with Joshua Knight, Software Developer, Datamine Software.

Challenge

For over 40 years, Datamine has delivered a wide range of integrated mining and exploration software solutions that improve and maintain quality data across the entire value chain. With local offices in 20 countries, their groundbreaking technology services customers from all over the world.

After relying on their own proprietary software licensing solution, they needed licensing software that provided flexibility and customization for their Discover product without all the headaches that come with it.

Decision Process

Joshua Knight, a software developer for Datamine was tasked with finding a simpler, more streamlined solution for Discover’s software licensing. They didn’t want to deal with calls from customers to troubleshoot their licensing issues. Knight added, “We need to be focused on delivering value to our customers instead of the licensing.”

Reprise software licensing seemed straightforward and transparent, while other competitors made the integration process more complex.

Other solutions forced their customers to do things their way. Datamine’s customers can be one-person enterprises or large, multi-national companies on a cloud server, so lack of flexibility was a major drawback.

“Sometimes we have people in the middle of the desert or a jungle in Africa, that can’t connect to the web,” Knight said, “Reprise made it easy to take things offline in those scenarios.”

Reprise’s excellent reviews and outstanding reputation made choosing them an easy decision.

Solution and Results

Implementation was straightforward and drama-free. Within a few weeks, Reprise was up and running.

In addition to flexibility, Datamine’s Discover team also appreciated Reprise’s ease of use, customer support, thorough documentation, and wide range of products.

Now they can focus on what they do best and let Reprise take care of the licensing for them.

Zeenyx Software Relies on Reprise Software Licensing

Zeenyx Software Relies on Reprise

We’ve been using RLM to license AscentialTest since 2009 when we first released our product. We’re happy that we made the right choice right from the start. Our customers consistently find that RLM is both easy to deploy and administer. They appreciate the web-based License Sever Administrator to manage their license usage. It is intuitive and easy to use.

How we use RLM

Almost all of our installations use the physical license-server model with a few exceptions where customers have chosen to use a hardware key so that they can deploy their license server on a virtual machine. We also use node-lock, time-based licenses to support our free trial offer.

We appreciate the flexibility of deployment choices with RLM. We are happy to see that Reprise continues to keep up with changing requirements in offering their RLM Cloud solution, which we plan to provide as an option for our customers in the future.

What’s best about Reprise is their responsiveness. Whenever questions arise, we’re confident in their timely responses in support of our efforts to provide the very best customer service to our clients.

About Zeenyx Software

Zeenyx® Software, Inc. provides an enterprise level Test Management System that encompasses test planning, development, data management, and execution. Founded in 2006, Zeenyx created AscentialTest™, a “next generation” testing solution that eliminates the need for programming skills, allowing users to build robust, highly maintainable, and reusable tests. AscentialTest is helping Fortune 500 companies reduce the cost of testing by making testers more productive.

Home Brew replaced by RLM at Live2D

Home Brew replaced by RLM at Live2D.

As a small developer of graphics software, we were looking for a way to securely distribute our software globally. Our first option in 2013 was to develop our own “home brew” license management system.Home Brew replaced by RLM

We wanted to protect our product in a way that was robust yet fair to our customers.  However, developing such a protection system could drain too many resources that could have been used to improve our product. Even if we managed to develop a decent license management system, it would have required further development effort.  We would still have to handle maintenance, patching holes, and developing a user interface that could be used across our organization.

We started looking for a turnkey software licensing solution from an experienced company. After speaking with multiple potential vendors, RLM stood out for many reasons. The professional support and advice we received from Reprise addressing both technical and commercial issues was Reprise’s most notable advantage. For example, Reprise asked us which parts of our product we truly wanted to protect. We then realized that we were trying to address every possible scenario, however unlikely. This question led us to focus on what was really important to our business and to avoid pitfalls.

After four years, RLM has become an integral part of our business and will continue to be in the future.

FX Vendor Mootzoid switched to RLM

Mootzoid switched to RLM from “home-made licensing”

Mootzoid switched to RLM

In 2008 Mootzoid started developing and selling plugins. At that time, no software license manager was used because the number of customers and users was just too small to justify investing time or money into a software licensing system.

As the user and customer base grew, the need for a software licensing system became evident. Mootzoid developed a very simple in-house software licensing solution in 2010.

It worked well at the beginning.  However, problems became apparent after only a few months. Too much time was required to maintain and support this very limited proprietary software licensing system. Furthermore, larger studios and potential customers expressed their doubts about the ‘amateur’ licensing system.

Switched to RLM

In 2011 Mootzoid decided it was time to dump its in-house licensing and switch to a more robust system.  Mootzoid wanted a system that was used by other software development companies.  They also wanted a system that was familiar to systems administrators of larger studios. At that point, Mootzoid switched to RLM.

Adding RLM licensing to the Mootzoid plugins was done in one afternoon.  Acceptance by the customers was good. Studios expressed their satisfaction that the Mootzoid tools were now using something that fit better into their existing licensing process pipeline.

Since 2011 all Mootzoid plugins running under Window, Linux and OS X are using RLM.  The decision to make the switch has never been regretted.

About Mootzoid

Around 2008 Mr. Eric Mootz decided to stop freelancing and to instead develop and sell plugins for 3D applications under the name “Mootzoid”.

The first two plugins were a fluid solver and a particle mesher, both available for the Softimage platform only. In the years that followed, the plugins were continuously enhanced, were ported to other 3D applications and were used by increasing numbers of freelancers and studios around the world. During that time new tools were developed as well, including flocking solvers, particle renderers and versatile meshing plugins.

All tools have been used in many film productions such as TV commercials and movie projects. Several schools of 3D and universities in Europe, Australia and the USA take advantage of the Mootzoid free educational license model, using the plugins exclusively for teaching and research purposes.